Jennifer Probert UX/UI Design
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ux/ui design

Patient Parking Lot

Web/iPad (mobile not supported)
July 2019 - In Progress

The Problem

Clients could not easily move from one patient record to another without navigating through several screens or searching for the patient name. Additionally, there was no easy way for clients to view past patient files they had opened. Both problems exponentially increased clicks and time on task.

The Challenge

To provide clients with an easy way to view their last five patients without excessive navigation or searching, and to reduce clicks and time on task.


  • UX research
  • UX design
  • UI design

Activities Performed

  • UX research
  • UX design
  • UI design
  • Mockups
  • Prototyping

"It's very valuable and I like it!"
Dr. Skerker, Wound Clinic

The Solution

Placing the last five patient names in the upper left section of the Log Out bar provided constant visibility and easy access. Adding the patient's date of birth provided a second level of identification.


Eliminating the need to perform a search, linking the patient name to the start new visit functionality and adding an icon linking directly to the patient dashboard reduced clicks and improved time on task by up to 50%. Adding a "Back" button made returning to the previous screen quick and easy.

Activities Performed

  • Client and stakeholder interviews
  • Created high-fidelity mockups
  • Created high-fidelity interactive prototypes for desktop and tablet
  • Rapid design iterations for both prototypes
  • Participated in client and stakeholder prototype demonstrations
  • Evaluated client and stakeholder change requests for viability
  • Created interview notes for stakeholders

Demo Meeting Notes

During client prototype demonstrations notes were taken and transfered to a OneNote notebook and shared with stakeholders and team members.

"It’s a great idea and could be really nice to have."
Tim R., Wound Clinic